Tips on using Sift day-to-day
- ★ Explore page layout changes: The Risk Summary card is now removable!
- ★ Case Comments
- ★ Understanding Review Queues
- ★ Using the Analyze Page
- ★ Understanding Attributes
- ★ Understanding the Network view
Decisions & Labels
- ★ What are Decisions?
- ★ Are there any users I should NOT Decision?
- ★ What happens to Sift Scores when I decision an entity?
- Should I Decision test accounts or analysts if they show up as users in Sift?
- I received a chargeback from an order that was placed a few months ago. How do I tell Sift?
- I applied a decision twice to an entity. Does that affect their Sift Score?
- What is a Sift Percentile Score?
- What are precision and recall?
- What is a Sift Score?
- How are Sift Scores calculated?
- How quickly are scores available?
- When are Sift Scores updated?
- ★ Workflows
- Route Backtesting
- How can I tell which workflow route triggered?
- What are some tips for using Route Metrics?
- Workflow Run Log
- Workflow Route Metrics
- ★ Grouping vs Filtering Reports in Insights
- How do I use Drilldown Reports?
- Updates to Workflow reporting - February 2021
- Insights Overview
- Business Analytics
- Analyst Performance
Managing User Accounts
- Using Sift Organizations
- Adding Sift to Google SSO
- Adding Sift to Auth0
- Adding Sift to OneLogin
- Adding Sift to Okta
- Configuring Single Sign-On
Common problems and solutions
- In the network visualization, why do I see User ID #1 tied to User ID #2 but not the other way around?
- IP location seems inaccurate
- I can't two-factor in to Sift Science
- How can I improve my Sift Score accuracy?
- I signed up the wrong email address and want to change it.
- I found a user with no IP. How is that possible?