August 2019 |
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Queue Holds |
Get the additional time and information you need to make an informed decision with new holding functionality that lets you extend the lifespan of an item in your review queue. |
Learn More |
July 2019 |
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Risk Summary |
The new Risk Summary makes it easier for analysts to make quick and accurate Payment Protection decisions by highlighting the most important signals to focus on during manual review. | Learn more |
June 2019 |
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Single sign-on integration |
Provide access to Sift through any SAML-based identity provider for stronger password control and more secure access management. | Learn more |
Workflow Lists |
Easily create whitelists or blacklists based on criteria such as email addresses, IPs, and keywords and apply them across Workflows. | Learn more |
May 2019 |
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Whitepages Pro Integration |
Query Whitepages Pro with a single click to revealing key attributes of email, phone, address, and IP that allow you to review difficult cases quickly and confidently |
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April 2019 |
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Integration Health dashboard for webhooks |
Quickly measure the health of your webhook integration with visibility into request volume, error rate, and more. |
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March 2019 |
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New roles and permissions |
Assign users to 8 new default roles, or create custom roles with feature-level control to ensure everyone has the access they need. | Learn more |
Advanced text matching in Sift Workflows |
Create Workflows based on text matching criteria — including whole and partial word matching, case sensitivity, and wildcards. | Learn more |
January 2019 |
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New Layout Manager |
Create standard layouts in the Sift Console for each abuse type for more efficient reviews and faster onboarding. | Learn more |
Workflow Metrics reports in Sift Insights |
Measure the effectiveness of your automation with new reports that show how often Workflows run, their accuracy, and the impact of decisions on users. | Learn more |
November 2018 |
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New Login Inspector |
Investigate account takeover faster with login activity grouped into profiles based on shared attributes — then apply decisions to multiple login events at once. | Learn more |
Analyst Performance reports in Sift Insights |
Measure the performance of your analyst team to optimize operations — see review volume and accuracy at both the team and individual analyst level. | Learn more |
Content Integrity reports for Sift Insights |
Measure the impact of content abuse on your business — see the volume of content posted, reported, and blocked in real time. | Learn more |
October 2018 |
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Enhanced capabilities for content moderators |
See listing details, reviews, comments, and parent listing within the Sift Console for more context and faster moderation. | Learn more |
Activity Log enhancements |
Collapse multiple occurrences of the same event to more easily investigate pre- and post-spam activity. | Learn more |
Sift Insights — built-in reporting suite |
Understand the impact of fraud on your business and make data-driven decisions. Reports for Payment Protection and Account Defense provide real-time visibility across time and data sources. | Learn more |
September 2018 |
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Escalation Queues |
Easily get another set of eyes on difficult cases with separate Escalation Queues to ensure they're resolved as quickly as possible. | Learn more |
August 2018 |
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Better visibility in Activity Log |
See an unlimited number of events along with changes in Sift Score and decisions made by your fraud team. You can also filter data in more ways and Decision inline on events. | Learn more |
New Sift Console layout |
Operate more efficiently with manual review tools (Review Queues and Explore) separated by abuse type. | Learn more |
July 2018 |
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New Integration Health dashboard |
Ensure a high-quality integration with full visibility into the volume of data you send, your error rate, and warnings when data is problematic or not processed correctly. | Learn more |
Capability to run Workflows only on request |
Set conditions to better control when Sift Workflows execute — such as only on the first ten events from a user or when payment method changes. | Learn more |
June 2018 |
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Explore lists displayed vertically and autosave |
Create and view lists more easily with a vertical layout consistent with Queues. Plus, new autosave capability enables you to edit criteria and update lists with fewer clicks. | Learn more |
May 2018 |
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Images from content appear within Sift Console |
See images from listings and posts alongside the other signals we track for faster moderation. | Learn more |