How can we help?

Ask a question or search our knowledge base:

When are Sift Scores updated?

Scores are recalculated when one of the following applies:
  • We received an event (using our Events API) for the user.
  • We receive a score request for the user.
  • We receive a decision or label for the user
  • A user associated with the same device was scored for one of the above reasons.
To access a user's event sequence directly, enter a URL of the following format:
https://sift.com/console/users/<user_id>
Have more questions? Submit a request